Standard Rates

Technical Support Rates...

Please Note: Technical Support will not be provided until payment arrangements have been made. All Purchase orders are accepted on government accounts only. Hourly services can be purchased in blocks of 40 incidences at a reduced rate of 20%.

Per Incident charges
Per-incident telephone charges are a one time fee for a particular problem or issue. You will not be charged any additional amount if the problem remains related to the issue you called about.
Telephone email

Bill'Em (Free) no charge
Bill'Em (registered) *50.00 no charge
TCD CMS Free *75.00 no charge
**TCD CMS Full Edition 125.00 *75.00
NC Trial Court Desktop *75.00 no charge

* per incident
** service contract rates available

Contract Rates
All TCD non freeware products have 30 days of free technical support. After this period service contracts are available at approximately 30% of original and accumulative purchases. Program upgrades are no charge under service agreements. Prices vary with level of support and quantity of network users.
Standard Service Rates

Rate per Hour

Telephone Support 125.00
On-Site Support plus T&E 175.00
Hardware Services 125.00
On-Site Training 150.00
Travel Time 65.00
Court Design Consulting 225.00

Installation Charges
Rate per Hour

Telephone 75.00
On-Site plus T&E 225.00

Custom Programming
CX Corporation does provide custom programming services on all TCD products at standard published rates.
Custom Programming Rates
Rate per Hour

Custom Forms 150.00
Source Code 265.00
Data Entry/Import or Conversions 225.00
Computer Investigation Services 225.00
Consulting 225.00
DBA services 225.00
CMS Hosting Service 350.00 per month

All rates are per hour per employee.
Rates may vary depending on the types of services requested.