All TCD Products are network compatible and include 30 days of free telephone technical support except for freeware products!  Let us help you during the critical time when you are installing a product for the first time.

Help Desk

You must be logged in as a registered user to access the help desk.

FAQ

Frequently asked questions about installation concerns and other routine use concepts.
 
Knowledge Base

A searchable library of customer and technical support issues.
  
Contract Customers

CX Corporation provides a variety of technical support options to assist accounts that require addition programming and systems support. Cost may vary on the level of support and the product or products you are using.
 
Single Incident Support

Technical support is available for single issues that demand the need for continuous support.

General Support Policy Problems that may occur in the general functionality of a CX product are always repaired and published as an update to the standard product line at no charge. Additions to the standard product line and or changes that are particular to your line of business or jurisdiction requirements are performed at an additional charge. All service calls regarding installation and or problems with your current operating system or network are also performed at an additional charge.
 
On-Site Training

On-site Training is available on all products, call your CX corporation representative for detailed information and cost.
 
Business Hours

Technical support via telephone is available from 9:00 AM to 5:30 PM Eastern Standard Time. Contract customers are covered 24 hours a day 7 days a week.

Customer Support - 336.574.8339
NOTE: For technical support in areas outside the United states please contact your local representative.